tr77's Privacy Policy
— Your Information, Our Responsibility
At tr77, protecting your personal information is our top priority. In this document we clearly explain what information is collected, how it is used, and how it is kept safe.
1 Introduction & Scope
This privacy policy ("Policy") applies to the tr77 platform and all of its associated services. When you register an account on tr77, browse the platform, or use any of our services, you consent to your information being processed in the manner described in this Policy.
We believe transparency is the foundation of trust. That is why this Policy explains in plain language what information we hold about you, why we hold it, and what rights you have. This Policy has been prepared with Bangladesh-based users in mind.
2 What Information We Collect
tr77 collects only the information that is essential to providing its services. The different categories of information are described below.
Identity Information
We store the information you provide at the time of registration:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Password (stored as an encrypted hash, never in plain text)
Financial Information
We store limited financial information to process transactions:
- Mobile numbers linked to bKash, Nagad, Rocket, Upay
- Bank account details (where applicable)
- Transaction history and amounts
We never store full card numbers or PINs.
Technical Information
When you use tr77, the following is collected automatically:
- IP address and device information
- Browser type and version
- Access time and date
- Cookie and session data
- Referrer URL
Gaming Activity
To improve your experience on the platform, we record:
- Play history and betting details
- Win and loss records
- Preferred game categories
- Duration of activity on the platform
3 Purpose of Using Information
The information you provide is used only for the specific and lawful purposes listed below. It is not used for any other purpose.
Service Operation
Your information is used to create and manage your account, verify logins, activate bonuses, and process transactions.
Identity Verification & Security
Information is processed to verify the 21+ age requirement, prevent unauthorised access, and detect fraudulent activity.
Customer Support
Your account information is used to provide 24/7 support via live chat and email.
Service Improvement
Gaming activity is analysed to improve the gaming experience, payment processes, and the overall performance of the platform.
Responsible Gaming
Your gaming behaviour is monitored to identify signs of excessive gaming and to arrange support where needed.
Meeting Legal Obligations
Necessary records are maintained and reports are prepared to comply with applicable laws and regulations.
4 Cookies & Similar Technologies
The tr77 website uses cookies and similar technologies. Cookies are small text files stored in your browser that make using the platform easier.
Essential Cookies
Used to maintain login sessions and ensure secure connections. Without these cookies the platform does not function properly.
Functional Cookies
Used to remember your preferences and settings, such as language preference and display settings.
Analytics Cookies
Used to understand which parts of the platform are used most. This information helps improve the service.
You can control or delete cookies from your browser settings. However, disabling certain cookies may limit some features of the platform.
5 Sharing Information with Third Parties
tr77 does not sell your personal information or transfer it to third parties for commercial purposes. Only necessary information may be shared in the limited circumstances below:
Payment Processors
Only the financial information necessary to process transactions through bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant payment providers. These third parties are bound by their own privacy policies.
Security & Fraud Prevention Services
Technical information (such as IP addresses) may be processed with specific security tools to prevent fraudulent activity and unauthorised access.
Legal Requirements
Necessary information may be provided to the relevant authorities in response to court orders, lawful investigations, or other legal obligations. In such cases we limit disclosure strictly to what is legally required.
Technology Service Providers
The minimum information necessary to carry out operations may be shared with technology providers used to run the platform (such as cloud servers and game software providers). All providers operate under strict confidentiality agreements.
6 Data Retention & Deletion
Active Accounts
Your information is retained for as long as your account remains active. This is essential for providing the service and managing your account.
After Account Closure
Even after an account is closed, certain information (particularly financial transaction records) is retained for the period required by applicable law in order to meet legal obligations.
Data Deletion Requests
You can request deletion of your information by emailing [email protected]. Information that falls outside legal obligations will be deleted within a reasonable time.
Security Logs
Login history and security-related logs are kept for a limited period to protect your account from fraud and unauthorised access.
7 Data Security Measures
tr77 applies industry-standard technical and organisational measures to protect your information. The key elements of our security framework are outlined below:
SSL Encryption
All data transfers are encrypted using SSL/TLS protocols.
Firewall Protection
Advanced firewalls and intrusion detection systems are in place.
Password Hashing
Passwords are never stored in plain text; only encrypted hashes are kept.
Regular Audits
Security measures are regularly assessed and updated.
Important: It is not possible to guarantee that any transfer of information over the internet is completely secure. However, we are committed to ensuring the highest level of protection possible. Use a strong password to protect your account and do not share your login details with anyone.
8 Your Rights & Controls
You have a number of rights regarding your personal information. tr77 respects these rights and is committed to fulfilling your requests within a reasonable time.
Right to Access
You can request to know what information we hold about you.
Right to Rectification
If any of your information is inaccurate, you can request that it be corrected.
Right to Erasure
Where there is no legal obligation to retain it, you can request that your information be deleted.
Right to Restrict Processing
In certain circumstances, you can request that the processing of your information be restricted.
Right to Data Portability
You can request to receive your information in a structured, commonly usable format.
Right to Object
You have the right to object to your information being used for specific purposes.
To exercise these rights, send an email to [email protected]. We will review your request and respond within a reasonable time.
9 Protection of Minors
tr77 is a 21+ platform. We do not knowingly collect information from anyone under the age of 21. Age is verified during the registration process.
If we become aware that a minor's information is present in an account, that account will be closed immediately and the relevant information will be deleted.
If you believe that a minor's information is present on our platform, please contact us at [email protected].
10 Policy Changes & Updates
tr77 may update this privacy policy from time to time. Changes may be made in response to service updates, legal obligations, or security improvements.
For significant changes, we will notify you via your registered email address or through a notice on the platform. The date of the updated policy will be shown at the top of this page.
Continued use of tr77 after an update indicates that you have accepted the revised policy. We recommend visiting this page regularly.
11 Contact for Privacy Matters
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our support team is available 24/7 and provides assistance in both Bengali and English.
Live Chat: Available 24/7
Email: [email protected]
Send any privacy-related requests (to access, correct, or delete information) by email. We will verify your request and respond within a reasonable time.
Do you have any questions about your information?
tr77's support team is always by your side — contact us via live chat or email.